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What our customers are saying

Excellent service provided by Erin. Erin took all the hard work out of finding a new oven and fridge/freezer. She came back to us super quick with a list of options for appliances that would fit our kitchen. Erin listened to our requests and gave us great advice. Highly recommend.
Angela H.
Angela H.
1713763655
In a league of their own. Prices comparable to any other retailer, but far better service.
Thomas M.
Thomas M.
1713710823
Professional friendly service, very helpful and able to provide what we were after in our limited time frame. Well done and thankyou.
Yvonne C.
Yvonne C.
1713571028
Visited Elite on the 19 April 24. Shannon assisted me with my inquires. Shannon's strong knowledge of ovens, hot plates and rangehoods guided me.
Tony H.
Tony H.
1713562711
Erin was a lovely, friendly, understanding voice on the end of the phone. She was also extremely helpful in working with us to find a solution to our problem. She did some research and called us back promptly with excellent suggestions. Erin certainly exceeded our expectations regarding customer service! She was great!
Wendy G.
Wendy G.
1713501013
I recently purchased a washing machine from Elite Appliances, and I was thoroughly impressed with the level of customer service I received. Erin was friendly and incredibly knowledgeable, making the decision-making process easy. I would highly recommended!
Emma W.
Emma W.
1713498636
My Wife and I are renovating our townhouse. We went to Elite Appliances and were assisted by Erin who showed us the range of kitchen and laundry appliances available. She has a detailed knowledge of all the appliances, she was able to compare the pro's and cons of different makes and models and did not pressure us to make choices. Her guidance assisted us in selecting all the equipment we required.
David T.
David T.
1713073860
Erin gave good advice & was excellent to deal with while selecting appliances & promptly responded to queries. Once we receive all our purchases I’m sure we’ll confirm a 5 ⭐️ rating
sarah M.
sarah M.
1712648836
As always, received excellent service recently from Erin at Elite. Highly recommend Elite for the very well presented range of appliances at competitive prices and excellent service across the business. Thank you!
Amanda H.
Amanda H.
1712538399
The service I received from Phillip Dewis was excellent! He knew Elite's product range well and provided a comprehensive quote efficiently. I wouldn't go anywhere else for all my house appliances.
Rose M.
Rose M.
1712441144
Shannon was a little on the short side (Oompa loompa style) but a fantastic help and sorted everything out with ease :)
Paul B.
Paul B.
1712037450
Erin left “no stone unturned” to research and ultimately find the two items we were chasing and had pretty much given up on.Her eye for detail and her care and concern for our wishes are so much appreciated - she certainly stand out from crowd when it comes to customer service.Kev and Sue Towns
Kevin T.
Kevin T.
1711528958
Phillip and the Elite team are the best! From product advice to sales process to after sales - it couldn't have been better.
Jane H.
Jane H.
1711503456
Erin and the team were super helpful, friendly and knowledgeable about their products, enabling me to make the best decisions for my new bathroom.
Honni C.
Honni C.
1711501056
Delighted to come across Erin - polite, considerate, knowledgable and very responsive. Sad to say, but so, so rare these days!A complicated and confusing list of purchases made so much easier thanks to Erin.
J M.
J M.
1711429609
We are very happy customers from Elite Appliances. Erin's warm welcome and great knowledge of products means that we found all we needed there, while keeping to our budget. Excellent service, thank you very much!
Marion B.
Marion B.
1711408391
We were greeted with fantastic, friendly service, and we got a great mark-down on original cost.Highly recommended for any kitchen appliances you may need.All staff were great, but an extra special "thank you so much Erin Webb".
Lisa S.
Lisa S.
1711086200
Erin provided excellent personal service for tap ware selection to suit the bathroom configuration, very good communication & follow up all the way to on-time delivery.
Julie M
Julie M
1711081043
Erin was really helpful and efficient, and she provided terrific customer service which was greatly appreciated.
Paul G.
Paul G.
1710835143
Kerry P.
Kerry P.
1710472645
Shannon and the team at Elite are nothing less than THE BEST!! The most stunning appliances and team :)
Zoe C.
Zoe C.
1710392231
Highly recommend Elite Appliances. Phil is amazing - great knowledge on all products and his communication is 10 out of 10! Wouldn't go anywhere else.
Michelle P.
Michelle P.
1710370457
Shannon at Elite Appliances Hobart has a really friendly disposition, she is informative and great at following things up for me, nothing is too much of a bother for her, I cant wait to catch up when Im down from Sydney.
allison R.
allison R.
1709781744
Thankyou to Erin from Elite Appliances for our wonderful new coffee machine to support the amazing team of mental health nurses at The Hobart Clinic. Exceptional customer service and great products!
Kath S.
Kath S.
1709200069
Erin has such a beautiful manner. She was knowledgeable and super helpful. We know we have made great decisions with her assistance. Thank you.
Cherie D.
Cherie D.
1709087820
Sales person very positive attitude. Excellent presentation of options and responses to questions.
Jerry de G.
Jerry de G.
1708745284
Quick and easy shopping with large showroom.Great help from Erin with fast processing of specs and quote.
Robert S.
Robert S.
1708659614
I had the pleasure of dealing with Erin on a challenging task of sourcing a specific size cooktop, I called numerous other multi national franchises and no one was interested in helping me, Erin was extremely professional, very helpful and went the extra yard to make sure all options were exhausted, she found a cooktop that fits which is fantastic, I wouldn’t hesitate in recommending Erin at Elite Appliances for all your kitchen and household needs. Chris
chris B.
chris B.
1708482899
Elaine J.
Elaine J.
1708481233
Our dealings with Elite Appliances were very professional and pleasant thanks to Erin, who is an asset to that business. Thank you Erin.
Ian P.
Ian P.
1708408221
Awesome super helpful and knowledgeable team!
Thea
Thea
1708046361
Erin was polite, informative, friendly and followed up as promised. This is rare in current customer service. I'm often told by customer staff that 'I will call you back'. rarely do they deliver. Very happy to recommend Erin and her great customer service. Thank you Erin!
Katrina C.
Katrina C.
1707981436
Fantastic service. Thanks heaps Erin with all your help today
Tim B.
Tim B.
1707694747
Erin helped me solve a difficult problem She was incredibly pleasant and helpful. Thank you Erin
Marisa B.
Marisa B.
1707435654
Pat N
Pat N
1707285142
I spoke with Erin from Elite over the phone yesterday to organise a final payment of one item and delivery of two items I’d bought. The process was seamless with Erin being so efficient but at the same time very personable. It was a pleasure to deal with her.
Jeanette O.
Jeanette O.
1707264496
Erin from Elite Appliances went above and beyond to ensure we received our items on time and with ease. Thank you very much Erin for all your help, look forward to ordering with you again in future.
Hannah S.
Hannah S.
1707260822
Our experience with Erin at Elite Appliances was exceptional. She was personable, professional and had excellent product knowledge and suggestions for appliances and fittings that would suit our needs and our budget. Her customer service skills really stood out, and she was efficient in getting information and quotes to us, as well as responding to any questions we had. We could not recommend her service more highly. Erin is a credit to the company.
Alister M.
Alister M.
1707168420
Very good choice of Elite (indeed) tapware for my project. Erin, the store manager, has helped me to find what I need within my budget (and offered some special pricing) and managed to get me my tap on the spot despite the warehouse 'rearrangement' day. Very friendly and welcome environment at the shop, people are happy to leave you alone for as long as you need, but are there to help at any point. Will be coming back when I'm filthy rich :)
Anna Z.
Anna Z.
1707093008
Jane S.
Jane S.
1706915450
Phil was absolutely awesome for us. His product knowledge, practicality and client appreciation were exceptional
Mark L.
Mark L.
1706907495
Erin at Elite Appliances has been a pleasure to work with. She has been a huge support through the selection of numerous products and has been reliable, a good communicator and honest.
Charles W.
Charles W.
1706616253
Thank you Shannon for your help with purchasing my new oven. Fabulous service and all sorted so quickly and easily!
Nicola H.
Nicola H.
1706610933
Erin has been wonderful to deal with at Elite, she knows her products, understood what my needs were and adjusted things as per my wishes. I couldn't ask for better service. Thanks Erin
Sandy T.
Sandy T.
1706590786
Phil at Elite is always spot on with his suggestions,Friendly but professionalHighly recommend having him on your renovation /up-grade TeamHe is the best ......thank You
Rose F.
Rose F.
1706485474
Thank you Shannon for your exceptional service. Your product knowledge & follow up information is greatly appreciated, ensuring I’m selecting the correct products for my project. Your a Gem! 10/10
Debbie G.
Debbie G.
1706071259
We are currently working with Elite (Shannon) for extensive fixtures and fittings for two bathroom fit outs. The service Shannon has provided has been absolutely excellent from advice, quotes, liaising with suppliers on further advice, samples and customisation requests, organising spec sheets etc. Thanks Shannon we really appreciate your professionalism!
Melanie B.
Melanie B.
1705460593
Erin was friendly, helpful and very efficientat helping me with my order.
Georgie D.
Georgie D.
1705281648
I was served in-store by Erin today. She was helpful, knowledgable, friendly and efficient. I was shopping for a full kitchen refit and Erin had excellent advice for every aspect of the job. She answered all my questions and offered discounts where available. It was a great experience visiting the store.
Sarah R.
Sarah R.
1704944486
Shannon was so helpful & friendly. She was very knowledgeable about the products & I was really happy with my purchase, great sale price & excellent quality appliances. 👌
Annette N.
Annette N.
1704937624
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